Community / Age Requirements
- It must be legal for you to possess, view, and own ‘pornography’ in your community to access our Online Store.
- You must be of legal age in your community to possess, view, or own ‘pornography’ to place an order.
Transaction Security
- Your purchase is processed at a secure 3rd-party website using standard protocols (SSL). The information you provide is used for validating your credit card. You must be in physical possession of the card, as the processor will ask for information printed on it.
Warranty
- We guarantee our video products to be free from manufacturing defects.
- If you have any trouble with any item please let us know and we’ll replace it immediately.
Return / Cancellation Policy
- It is our desire that you be completely satisfied with your purchase. If you are not happy for any reason at all please let us know and we’ll take care of you.
- If you experience any problem with our shopping cart please let us know right away so we can fix it.
Shipping (In the United States)
- Shipping to US addresses is free – contact us for addresses outside the US.
- Orders are shipped via the United States Postal Service (PO Boxes are okay). We are not responsible for undeliverable packages, please double-check your address.
- Please allow up to 14 days for delivery.
Shipping (Outside the U.S.)
- Posted shipping rates are for the Continental United States only. International customers will be notified by e-mail of any difference in shipping cost. E-mail us for a shipping rate quote (please include your country, province, and postal code).
- Please allow up to 21 days for delivery.
Please Note:
- We will not ship an order to an address if it violates United States postal codes (Tennessee, Utah, etc.). If you have difficulty completing your order, you may be in an area that we cannot ship to.
- Please remember that it is your responsibility to know the laws of your community regarding sexually explicit materials. Pat and Sam L.L.C. accepts no liability for items lost in shipping. Refunds will not be issued for items seized by postal or customs inspectors.
Satisfaction Guarantee
- We appreciate your business, and we want you to be happy with your purchase. If you’re not satisfied, please let us know why so we can find a solution.
- Please have your order information available, and contact us!
